legal/privacy/definitions
01
Definitions
A handful of terms in this policy are capitalized on purpose because they carry a specific meaning wherever they appear, whether used in singular or plural form. Those meanings are set out below.
Definitions
Account refers to the profile you set up to access parts of our Service that require a login.
Affiliate refers to any business that shares common ownership or control with DevMonks, meaning either party holds 50% or more of the voting shares or equivalent authority over the other.
Company ("we", "us", or "our") refers to DevMonks, Bangladesh.
Cookies are small text files a website stores on your computer or device to remember details about your visit or your browsing activity.
Country means Bangladesh.
Device means any hardware you use to reach our Service, such as a laptop, phone, or tablet.
Personal data means any piece of information that can identify a specific person, directly or indirectly.
Service refers to the DevMonks website.
Service provider means any outside company or individual that processes data on our behalf, for instance to help us run, support, or improve the Service.
Usage data means information collected automatically while someone uses the Service, such as how long a page was viewed.
Website means DevMonks, found at https://www.devmonks.co.
You refers to the person, or the organization on whose behalf that person is acting, using our Service.
legal/privacy/data we collect
02
Data we collect
When you contact us, request a quote, or sign up for an account, we may ask for information that identifies you. This can include:
Usage data
2.1
Your name
2.2
Your email address
2.3
Your phone number
2.4
Company or project details you share with us
2.5
Usage data, described below
Cookies and Similar technologies
The Website uses cookies and comparable tools to understand how visitors use it and to remember certain preferences. This can include:
2.6
Cookies: Small files stored on your device. Most browsers let you block cookies or warn you before one is set. If you turn cookies off, some features of the website may not work as expected.
2.7
Web beacons: Tiny image files, sometimes called pixel tags, used in pages or emails to tell us whether a page was viewed or an email was opened.
Some cookies are persistent, meaning they stay on your device until they expire or you remove them. Others are Session cookies, which disappear once you close your browser.
Here is how we use each type on the Website:
legal/privacy/how we use it
03
How we use it
We put your personal data to use in the following ways:
3.1
Running the website: We use it to operate the Service properly and to keep track of how it is being used.
3.2
Managing your account: Your details let us give you access to the account features meant for registered users.
3.3
Carrying out a contract: If you hire us for a development project, we use your information to draw up proposals, deliver the work, invoice you, and honor the terms we agreed on.
3.4
Getting in touch with you: We may email, call, text, or message you about project updates, service changes, or important notices, including anything related to security.
3.5
Sharing news and offers: From time to time, we may tell you about other services we offer that fit your past interests, unless you have asked us not to.
3.6
Responding to your requests: We use your information to handle whatever you ask of us, whether that is a support ticket or a general enquiry.
3.7
Handling business changes: If DevMonks goes through a merger, sale, restructuring, or similar event, your data may be reviewed and transferred as part of that process.
3.8
Improving what we do: We look at usage patterns and feedback to understand how our Service and our development work can get better.
We may pass your information on to others in these situations:
3.9
Service providers: We work with outside vendors and tools, for example, hosting platforms, code repositories, payment processors, and analytics services, to deliver and support our work. These providers only receive what they need to do their job.
3.10
Business changes: If we are involved in a merger, acquisition, or sale of assets, your information may be part of what is transferred.
3.11
Affiliates: We may share information with businesses under common ownership with DevMonks. Any Affiliate that receives your data is expected to handle it under the terms of this Privacy Policy.
3.12
Partners: We may share your details with select partners so they can offer you something relevant, such as a complementary service.
3.13
Public areas of the service: If the Service includes any space where you post or interact publicly, anything you share there can be seen by others and is not private.
3.14
With your permission: Beyond the situations above, we will only share your data for other purposes if you agree to it first.
legal/privacy/retention
04
Retention
We hold on to your Personal data only for as long as it serves the purposes described in this policy. In some cases that means we keep it longer than you might expect, such as when the law requires us to retain records, when we need it to resolve a dispute, or when it supports an agreement we have with you.
Usage data is usually kept for a shorter stretch of time. The exceptions are when this data helps us keep the Service secure, when it supports improvements to how the Service works, or when the law obliges us to hold it for longer.
legal/privacy/data transfers
05
Data transfers
Your information may be handled at our offices or by service providers located outside your own country. Data protection standards in those locations may not match the ones in your home jurisdiction.
By using our service and providing your information, you agree to this kind of transfer. We take reasonable steps to see that any organization receiving your data applies proper safeguards and that your information stays secure wherever it is processed.
legal/privacy/deletion
06
Deletion
You are entitled to ask us to delete the Personal Data we hold about you, and we will help you do so.
If you have an account with us, you may be able to remove certain information yourself by visiting your account settings and updating or deleting the relevant details.
You can also reach out to us directly to ask that we access, correct, or delete any personal information you have shared with us.
In some cases, we will need to keep part of your information even after such a request, if the law requires it or if we have a valid legal reason to retain it.
legal/privacy/disclosure
07
Disclosure
If DevMonks is sold or restructured
Should DevMonks go through a merger, acquisition, or sale of its assets, your Personal Data could be included in that transfer. We will tell you before this happens and before a different privacy policy takes over.
If the law requires it
There may be times when we have to hand over your Personal Data because a court order, government request, or other legal process requires it.
For other legitimate reasons
We may also disclose your data when we genuinely believe it is needed to:
7.1
Satisfy a legal duty
7.2
Defend our rights or property
7.3
Look into suspected misuse of the Service
7.4
Protect the safety of our users or the public
7.5
Guard against legal claims
legal/privacy/security
08
Security
We care about protecting your Personal Data and take reasonable, industry-standard steps to do so. That said, no system for sending data over the internet or storing it electronically can be called completely safe, and we cannot promise absolute security.
legal/privacy/children
09
Children
The website is not directed at children under 13, and we do not knowingly gather personal information from anyone in that age group. If you are a parent and believe your child has given us their information, please get in touch with us so we can remove it.
Where local law requires parental consent before we can process a young person's data, we will ask for that consent before going ahead.
legal/privacy/third-party links
10
Third-Party links
Our Website may link out to other sites that DevMonks does not run. Once you leave our Website, we have no say over how that third party handles your information, so we suggest reading their privacy policy as well.
legal/privacy/policy updates
11
Policy updates
We may revise this Privacy Policy occasionally to reflect changes in our practices or in the law. Any update will be posted here, along with a new Last updated date at the top.
For significant changes, we will also try to notify you by email or through a visible notice on the Website ahead of time. We encourage you to check back here now and then.
[ Get in Touch ]
Questions about this Privacy Policy are welcome. You can reach us by email at:
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